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5 docs tagged with "crm"

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Contact record fields

Every field stored on a Reepli contact record: identity, contact details, CRM status, score, AI summary, last activity, labels.

Contacts and CRM — Overview

Reepli's Contacts module centralizes all your WhatsApp contacts in a lightweight CRM, driven by a 6-stage pipeline and an AI assistant that qualifies your leads automatically.

Filters and contact targeting

Filter your contacts in Reepli by status, score, labels, and last activity, and use those filters to build the audience of a WhatsApp campaign.

Lead CRM pipeline

Track your leads end to end in Reepli with the 6-stage pipeline: new, qualified, quoted, followed_up, won, lost. Updated automatically by the AI assistant and advanced manually from the contact record.

Manage contacts

Add, view, edit, and delete contacts in Reepli from dashboard.reepli.ai/contacts. List view, Kanban view, and detailed record.